TIGER Airways Australia will allow passengers to cancel flights without penalty until August 31 because of the uncertainty still surrounding its return to service.
The move comes amid claims at least two of the airline's 10 Airbus A320 aircraft will be sent overseas and that it will begin flying over a reduced network.
The airline has vowed to return to service after it was grounded two weeks ago by the Civil Aviation Safety Authority over safety concerns but has not given any indication as to how it will resume operating.
CASA last week applied to the Federal Court to extend the grounding until August 1 and the parties are expected to start discussing a plan to get the troubled carrier airborne again next week.
The airline stopped selling tickets for flights scheduled to the end of this month after it came under pressure from consumer regulators.
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Tiger vows to refund fares Herald Sun, 1 day ago
Tiger allows penalty-free cancellations The Australian, 2 days ago
It said earlier this week it was providing refunds to passengers whose flights had been cancelled in July and aimed to process them within 20 working days.
The Australian Competition & Consumer Commission said yesterday it had received a commitment from Tiger chief executive Tony Davis relating to the refunds as well as the airline's communications with customers. The commitment includes keeping regulators up to date on progress and allow passengers to opt for a credit or refund for flights until August 31.
Meanwhile, Qantas pilots are promising a low-key start to their industrial campaign and claim it won't disrupt passengers.
However, the Australian and International Pilots Association said it would carry out in a "limited capacity" over the next 30 days the industrial action it had listed with Fair Work Australia.
The actions include: banning work on days off and extended tours of duty, work to rule, stop-work meetings and work stoppages of up to two days.
(Steve Creedy, The Australian )
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